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Clarion Hotel® Sea U Helsingborg ,  Ruotsi

Näytä kaikki hotellit kohteessa Helsingborg, Ruotsi

Clarion Hotel® Sea U

Helsingborg,  Ruotsi

Helsingborg. Ruotsi. Maailma. Oletko valmis? Jos et, niin nyt on sen aika. Olemme avanneet ovet hotelliimme Clarion Hotel & Congress Sea U – hotelliin, jonka design, ruoka, juoma ja tunnelma ovat vertaansa vailla.

Clarion Hotel® Sea U 4 5
TripAdvisor Traveller Rating  

TripAdvisor Traveller Rating

4
66 arvostelua
4,5
Palvelu
4,5
Nukkuminen
4,5
Hinta-laatusuhde
4,5
Siisteys
5
Sijainti
4
Huoneet
4

Sooo close to a perfect score!

23. toukokuuta 2021, Tukholma, Ruotsi, lukas-sthlm

We stayed two nights in a beautiful deluxe corner room (the hotel’s best room category) with panoramic floor-to-ceiling windows and an enormous wrap-around balcony over the sea. The bed was comfy, the…

We stayed two nights in a beautiful deluxe corner room (the hotel’s best room category) with panoramic floor-to-ceiling windows and an enormous wrap-around balcony over the sea. The bed was comfy, the bathroom and shower wonderful and the service very good. This was easily one of the most beautiful Swedish hotel rooms I’ve stayed in. That said, the lighting situation was abysmal, the room was FREEZING and the outlets too few. The breakfast offering was way above average for a Swedish hotel, but not at all covid safe. (I will also note that their standard rooms are just average and nothing to write home about. They also charged us extra for a small perk that should have been included for us gold members, but I digress...)

Omistajan vastaus

23. toukokuuta 2021

Dear lukas-sthlm, Thank you so much for your wonderful review. How great to hear that you enjoyed your stay with us :) Thank you also for your feedback, we will take it with us as we always strive to improve our guest experiences. Looking forward in welcoming you back to us in the near future! Warm regards, Louise Welcome Office Clarion Hotel Sea U

Lue lisää
2

Front Sea View the same as Harbor view?

26. huhtikuuta 2021, Göteborg, Ruotsi, AndreasSweden80

Me and my girlfriend visited the hotel 2021-04-24. The hotel itself was really nice and fresh and the room was small but still quite fresh. The glasses they left for drinks, were dirty though (which…

Me and my girlfriend visited the hotel 2021-04-24. The hotel itself was really nice and fresh and the room was small but still quite fresh. The glasses they left for drinks, were dirty though (which we told the staff). We paid extra money to have "Front Sea View" (which it also says on the receipt) which for us, means that we should have one of the rooms facing straight towards the sea. This however was not Clarions interpretation it seems. Instead we got a room facing the harbor. We told one of the staffmembers but he just kind of received our complaint and didn't say much at all about the whole thing. Sure, one could argue that it indeed was "sea view", but this was a sideview over the harbor. Not "Sea Front". The rooftop bar was nice but the whole "Front Sea View" thing really ruined this trip for us. A tip for Clarion Sea U would be to change the "Front Sea View" to accurately reflect what the customer actually is paying for. Is it really the frontside towards the ocean, or is it a sideview? We will never spend money there again since we feel that we got played. Paying extra for something that we didn't get. During checkout we found it kind of weird that we didn't get any question at all about our stay. Normally when we check out face to face, the staff asks if the stay has been pleasant. This was not a big thing, but on top of everything else, this was kind of annoying as well. That said, as Nordic Choice Hotels silver members, we would simply expect more.

Omistajan vastaus

15. toukokuuta 2021

Hi AndreasSweden80! Thank you so much for taking the time to give us this feedback. I am so sorry to hear that you had a bad experience with us and I can assure you that is not our intention. I have forwarded your feedback to our marketing team and management to ensure that we take actions and can deliver a better guest experience for our guests. Happy to hear that the rooftop bar was a good experience :) Thank you again and welcome back! Warm Regards, Louise Welcome Office Clarion Hotel Sea U

Lue lisää
3

Shocking Covid distancing and management

19. helmikuuta 2021, , R9003ALjohnd

This is a lovely hotel and the staff are wonderful, but the management of the entrance areas, lifts and restaurants is shocking. There is NO effective distancing enforced. People constantly trying to…

This is a lovely hotel and the staff are wonderful, but the management of the entrance areas, lifts and restaurants is shocking. There is NO effective distancing enforced. People constantly trying to share lifts. No respect for distancing in queues. People rudely and deliberately blocking routes in restaurants, and refusing to move . And sadly the young friendly and helpful staff are trying to facilitate everyone, they currently seem to feel that they cannot or dare not (?) tackle the ‘ignorant’ guests who seem to believe that Covid is just a minor inconvenience. I will certainly not be back until the management support their staff and take the current pandemic restrictions seriously. Am shocked and disappointed !. Frankly I expected better !.

Omistajan vastaus

15. toukokuuta 2021

Dear R9003ALjohnd, Thank you so much for taking the time to write this feedback to us. I can assure you that we take the current situation very seriously and take every measurement we can to control the pandemic from our side. I will forward your feedback to our management so that we can use this in our actions to improve and become constantly better. Thank you again and welcome back! Warm regards, Louise Welcome Office Clarion Hotel Sea U

Lue lisää
4

Opening weekend

16. helmikuuta 2021, Palma de Mallorca, Espanja, CC1990

Booked a room from 13/2-14/2 2021, during the opening weekend. Very nice hotel in general, very kind and happy staff. I ordered a valentines package, which unfortunately was way over-priced in my o…

Booked a room from 13/2-14/2 2021, during the opening weekend. Very nice hotel in general, very kind and happy staff. I ordered a valentines package, which unfortunately was way over-priced in my opinion. It consisted of a bottle of cava and some poorly cut fruit on a small plate for 600 SEK. Wont do that again. In general a good visit.

Omistajan vastaus

19. maaliskuuta 2021

Hello, Thank you very much for the helpful feedback. We will take this under consideration for the future! Best regards, Ida-Marie Isaksson Clarion hotel SeaU

Lue lisää
5

The best hotel in South Sweden

13. helmikuuta 2021, Lund, Ruotsi, johanekenstierna

Clarion Sea U has just opened the gates and Miri Sumiq and his team has done an amazing work. This hotel is simply beyond good. We stayed the first night and everything simply worked and it felt so lu…

Clarion Sea U has just opened the gates and Miri Sumiq and his team has done an amazing work. This hotel is simply beyond good. We stayed the first night and everything simply worked and it felt so luxurious. Staff was extremely good and friendly and that is far from all nice with Sea U. Ama restaurant serves crazy nice food with the Japanese Peru fusion. Breakfast is better than all the clarion and you get an omelette beyond perfection. The rooms we had was so nice and we got the best possible platinum upgrade even if the hotel was full. The nice dipping rooftop pool is a must visit. And all design is simply perfect at this hotel. The location in Helsingborg city at the water side is amazing. I will be back many times!!! I simply vote this Best hotel in south Sweden!!

Omistajan vastaus

19. maaliskuuta 2021

Hello, Thank you so much for this wonderful feedback! Best regards, Ida-Marie Isaksson Clarion Hotel SeaU

Lue lisää

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