Clarion Collection® Hotel Plaza

Good central location. Very friendly staff. Excellent for business meetings, with nice common areas where one can sit. Modern concept in restaurant, where snacks are offered free during the day, creating an interesting cosy environment (Starbucks-like) where one can meet and work. The rooms are ok, nothing exceptional and the bathrooms fine but very “basic” (you won’t find even a box of tissues to wipe your nose). The common areas of this hotel, around the lobby, are therefore probably a little better than the actual rooms.

Some good and some bad. The steak supper was a huge disappointment. Very dry and over cooked. The server was fine. The bar area was under staffed. We were only there for one day but it seemed no one was working that area. The location was perfect and we liked what we saw of the community. Many shops and restaurants just a few feet from the hotel's front door. The room was clean and comfortable with poor air conditioning. This was a theme for Sweden and not particular to this hotel.

Me, my spouse and small dog stayed one night at this hotel this summer. We were in Karlstad for some sightseeing and shopping, and we thought this hotel looked the best in the city. I'm a gold member in Nordic Choice, which also led us to choose this hotel. All Nordic Choice hotels are dog friendly, paying a small fee for this. Unfortunately it restricts the kind of rooms you can book. We would love to book one of the deluxe rooms or suites for this night, but had to settle for a superior room. One of the things the hotel has going for itself is the great location in downtown Karlstad. To my surprise we got a room on the top floor (5th), and when we came in there were bowls for our dogs water and food, some dog snacks, and a welcome note from the staff with some candy for us as well. The room itself was spacious enough, with a nicely sized bathroom with shower. A desk and two chairs was also in the room. The room was clean and modern, with a 40-something inch TV with possibility to connect your phone, AirPlay or HDMI-cable. This is a really appreciated feature in my mind. We took advantage of the evening meal, which consisted of a nice chicken and rice-dish, salad, bread, and some vegetables. There is also a bar at the hotel with a nice assortment of beer and wine. Breakfast was served in the very impressive hall in the middle of the hotel. The buffet was excellent. Overall though, this stay was excellent, and I would probably stay here again next time I'm in Karlstad.

A great little hotel with access to so much. We had an excellent room. Small but quite nice. Twin beds were a draw back. Had an excellent dinner - nice wine to match our selection. Great little venue for breakfast. Amazing selection with so many options. Fresh fruit was amazing. Great juices and coffee.

Our view was the mirrored wall out our window right across from the train station. Our Globus group of 44 had a beautiful gathering spot for a three-course dinner together. I was impressed with the innovative drop-down arm supports for disabled guests to use in the ground floor rest room—never saw those before or a moose head in a WC!