Quality Hotel™ Expo

The hotel is quite new, built in a very nice and also quite newly built location, so everything, inside and outside is nice to look at. You do need to be lucky however and get a room with a view; half of the rooms are on the side of the building looking at other rooms. The nice location includes a beautiful seaside where you can have, weather permitting, a gorgeous walking or jogging experience. The room itself is nice to look at too, also clean and orderly, but leaves a lot to be desired regarding the comfort. There is no closet; instead - as often is the case in Scandinavia - it has an open narrow slot where you can fit tightly three shirts and nothing else. There is no safe for your valuables and the big enclosure that supposedly was there for the fridge is empty. If you want a drink, you have to take the trip to the bar downstairs. The double bed has a single size narrow duvet which is quite uncomfortable at night when the hotel switches off the heating and you really notice when any part of your body gets uncovered. The hotel staff is very young and still needs to learn how to perform their job, indeed how to behave in the hospitality industry. On two different days, the front desk was not answering my calls from the room. When I walked down and complained, I was told - in a very unprofessional albeit kind manner, that they just had too much work and no time to answer phone calls. The two of them were upset and served me an avalanche of their job complaints, looking like two hurt kids telling their mummy that whatever she was admonishing them about was not their fault. I hardly managed to get a word in edgewise, but my fatherly instincts kicked in and I felt sorry for the two kids. Told them "there, there" and left. I visited the hotel restaurant Brasserie X for my dinner and ordered a grilled sirloin steak, medium rare, from a very short menu consisting almost entirely of fast food. I was in for an unpleasant surprise. The hotel cook must have taken the otherwise excellent peace of meat straight from the freezer into the frying pan (definitely not grill), because what I got was an overcooked piece of hard cardboard with nasty oil blisters on the outside. The one very good experience was the chief waitress in the Brasserie. She displayed all the elements of a great professional - kind but not invasive, friendly but respectful, delivering both the meals and her conversation with ease and aplomb that is normally a result of experience and wisdom. I wish her to find a more rewarding and appropriate work environment.

Having had some poor experiences with this chain in the US in the past, I was not so sure about booking here. However I should not have worried, this is an excellent, well run establishment with an attentive, invigorated staff. The only down side is that the layout is a bit weird and 5he walk to my room, from the elevator, was NOT short but the view out over fiord made it worthwhile. I am already looking forward to come no back.

Like most hotels in Europe,conservative in size.basic,clean hotel for short stay.good breakfast selection.that’s about it.simple bed,thin mattress,no fridge.friendly and professional staff.no toothbrush,toothpaste and disposable shaver provided

If you are in the area for business then this hotel suits you, otherwise you may safely forget it! Nothing special is in or around this hotel. Restaurant is no good but there is no other restaurant close by anyway! Rooms are clean and bed quality is good. Breakfast is fine.

Great hotel! Opposite the Telenor arena for a concert. Hotel quite isolated but ttransport links 2 min from hotel to train station and Oslo. Bus very regular, every 6 mins Mon to Sat, 20 mins on Sunday. Buffet breakfast really nice with large selection of hot and cold food. Appears to be a lovely local but it was hidden under a 2 feet of snow! Room comfortable with most amenities, although no drink making facilities in the room, £2.50 from vending machine in lobby. Would def stay again for a concert at the Telenor although the arena is not great.