Son Spa

Food was not great, spa pools were cold and impossible to get decent times for dinner and spa upon arrival (remember to prebook). Design in rooms and interior great though and the hotel has great potential.

The annual spa weekend was set for the second time at Son SPA and even this year it was amazing even with the corona restrictions. Love the spa section of the hotel, starting with magic circle and then swimming and hot tub. Had lunch at the hotel, quite pricey, but nice food. Good walk into the centre of Son for dinner or other meals, nice walk near the sea. Had a 50min aroma therapy, it was so nice and calming. Perfect ending to a beautiful weekend. If you go during summer, it’s easy access to a nearby beach.

We loved Son Spa so much when we went last year, it was so perfect but this time we booked a massage and never received a confirmation (we booked it 3 days prior). Then we got an email saying that our massage isn’t confined until we get a response back from the spa. So, we inquired about it at the massage time and the spa said “we are booked”. That’s it. I am very disappointed in their customer service. They did not treat us as guests but rather, a burden. It would be so easy for them to have some sort of automated system that lets you know if they are booked. I will not be returning because to me, customer service is very important, it is the reason why I want to go to a spa like this, to relax and be treated nicely.

The room itself was ok, good size.a little poor bathroom and then uncomfortable beds. The bed was too soft, making a small “hill” in the middle, while my partner and I sunk in on each our sides. The restaurant at the hotel was bad, the food too pricey for its size. Service was horrible. They told us to sit down and wait for 1-2 min to just set up, managed to forget us and make us wait 20 min. When we finally got a table the waiter asked us what we wanted, my husband wanted Pepsi and I water (and our food). Waiter came back with Pepsi, no water...I kept waiting, hoping the water would come. It didn’t, so I had to ask, after have waiting for aprox 15 min. My husband fishies his Pepsi already. After a little more waiting, another waiter came with food, but this time it was the wrong dish. It was not what we had ordered and he had to return. Making us wait yet again... such a bad experience. The spa area was ok, nothing spectacular. People spending time in the hot tubs etc overspend their time, not making room for others to enjoy it for 10 min even. There was this group of ladies spending 40 min or so in the outside hot tub... we tried to wait, but gave up in the end. The treatment, massage, that was nice. Experienced therapists. In the night they played loud music out on the terrace, while nobody was there. The time had already pasted midnight. We had our bedroom window towards the terrace, “enjoying” awful radio commercial music... making me go down to reception to ask if they could turn that music off. They did some time after I had asked. To summarize, this place is not worth spending so much money, sleepless night and time on.

Great place to spend a weekend. Outdoor area with wonderful live music even during the day, well-being, very good service, good food and drinks served by nice people. Spa and swimming opportunities on the pier is just beautiful!