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Villa Copenhagen København V ,  Tanska

Näytä kaikki hotellit kohteessa Kööpenhamina, Tanska

Villa Copenhagen

København V ,  Tanska

Hemmottele itseäsi kokemuksilla Villa Copenhagenissa! Kesällä 2020 avataan ainutlaatuinen hotelli komeassa rakennuksessa, joka oli aikaisemmin Tanskan postin pääkonttori. Täydellinen sijainti Kööpenhaminan keskusrautatieaseman vieressä. Tervetuloa!

Villa Copenhagen 4 5
TripAdvisor Traveller Rating  

TripAdvisor Traveller Rating

4
210 arvostelua
4,5
Palvelu
4,5
Nukkuminen
4
Hinta-laatusuhde
4,5
Siisteys
5
Sijainti
4,5
Huoneet
2

Crowded, expensive, poor experience

19. syyskuuta 2021, Bedford, Yhdistynyt kuningaskunta, shaner191

Very expensive centrally located hotel, do not stay there! The rooms are tiny, no desk to work at no chairs to sit on! When this was queried with reception, was told you needed to request it at time o…

Very expensive centrally located hotel, do not stay there! The rooms are tiny, no desk to work at no chairs to sit on! When this was queried with reception, was told you needed to request it at time of booking! Never ever had that with a hotel of this level. Not only that clearly they are a conference hotel, which meant that we had to queue for over 30minutes to get a coffee at breakfast and no social distancing at all. Because there were no seats in our room we went to the bar to work on our laptops, except the bar was rammed with a reception for conference guests with DJ. We asked if there was a separate quiet residents only bar and told no. So we went to Nimb around the corner instead, where we had great service and the luxury view over Tivoli gardens instead. Disappointed that staff did not make more effort as we were part of large private group, but clearly conferences are their priority. Also shocking that they charge to use roof top pool, so guests just prop the door open in defiance! The 2,plus points very good breakfast selection, and excellent beds but absolutely not worth the money

Omistajan vastaus

20. syyskuuta 2021

Dear shaner191, Thank you for your review. We are sorry that you did not enjoy your time with us. For your information, rooms at Villa are one-of-a-kind, and depending on your room category, there may or may not be a desk, or a lounging area. Each room has varying furniture, but all in the same spirit of Contemporary Scandinavian Design. The High Ceilings, unique to Villa Copenhagen, in the most of our rooms, give a spacious feel. The majority of our guests appreciate the “hygge-ness” of our rooms. To celebrate the weekends, and to give our guests a good old time, we have live music in our Courtyard on Friday and Saturday nights. The pandemic has been a depressing time for many, and our guests appreciate some much-needed joy and some experiences. Again, thank you for your review and we hope you enjoyed Copenhagen! Kind regards, Josefine Lauritsen Ass. Front of House Manager

Lue lisää
4

Beautiful Property, Great Location, Terribly Understaffed

14. syyskuuta 2021, Kitzbühel, Itävalta, Anders K

Beautiful hotel in modern cool design. Great location next to Tivoli and walking distance to everything you need. But be aware that this is a huge hotel with many conferences, not so boutique as the n…

Beautiful hotel in modern cool design. Great location next to Tivoli and walking distance to everything you need. But be aware that this is a huge hotel with many conferences, not so boutique as the name may suggest, not that it really matters though. The staff are all extremely helpful and service minded, but the hotel is terribly understaffed, probably due to Corona, meaning that the otherwise beautifully bistro is closed, there is no room service and no service by the pool. A real shame, but hopefully this will all change soon. The pool area is a wonderful oasis in the middle of the city, perfect place to chill after a day exploring the city, only the fee charging for its usage is odd and must be a worlds first for a 5-star hotel... We would definitely return for a second stay.

Omistajan vastaus

18. syyskuuta 2021

Dear Anders K, Thank you for your kind words. We are pleased that you enjoyed Villa during your stay with us. Things are slowly starting to pick up for the Hotel Industry, which is wonderful. We are so happy to welcome even more guests through our doors, and comments like yours are invaluable to making future experiences that much better. Thanks again, and we hope to welcome you back soon! Kind regards, Josefine Lauritsen Ass. Front of House Manager

Lue lisää
1

Contacting is impossible

13. syyskuuta 2021, , Riikkispari

I have sent several e-mails, tried to call several times but nobody is answering. I have a resrvation next weekend and need some information but seems that we have to change to another hotel. Very sor…

I have sent several e-mails, tried to call several times but nobody is answering. I have a resrvation next weekend and need some information but seems that we have to change to another hotel. Very sorry to say but sometimes contacting BEFORE arriving is useful. I am really pissed of about bad service!

Omistajan vastaus

18. syyskuuta 2021

Dear Riikkispari, Thank you for your feedback. We have been experiencing an extraordinarily amount of calls and emails recently, and the waiting times can be longer than usual for the calls to answered. Our reservations team do their best to answer every email they receive in a timely manner. That said, there is certainly room for improvement and I will be sure to forward your comments to the department in question. If there is anything I can help you with, please feel free to contact me at josefine.lauritsen@villacph.com. Kind regards, Josefine Lauritsen Ass. Front of House Manager

Lue lisää
5

Stunning design hotel in excellent location

11. syyskuuta 2021, Newcastle upon Tyne, United Kingdom, Katie S

Amazing design hotel in an excellent location, directly opposite Kobenhaven H (Copenhagen Central Station) and Tivoli Gardens. Rooftop pool was gorgeous, had it all to myself most evenings. Buffet bre…

Amazing design hotel in an excellent location, directly opposite Kobenhaven H (Copenhagen Central Station) and Tivoli Gardens. Rooftop pool was gorgeous, had it all to myself most evenings. Buffet breakfast was good. Very laidback vibe in the hotel, staff were very helpful. Can’t wait to return!

Omistajan vastaus

12. syyskuuta 2021

Dear Katie S, Thank you for your glowing review. We are so happy to see that you had a great time with us, and glad that we could meet your expectations. We do our very best to cater to our guests’ needs and knowing that we did this for you, is the best reward. Looking forward to welcoming you again soon! Kind regards, Josefine Lauritsen Ass. Front of House Manager

Lue lisää
4

What a rooftop, what a breakfast!

3. syyskuuta 2021, Hampuri, Saksa, Tereza2805

As the title of my review says - I really enjoyed the rooftop bar & heated pool! Really cool & special! The breakfast that comes at a fair price for hotel guests offered amazing selection of really…

As the title of my review says - I really enjoyed the rooftop bar & heated pool! Really cool & special! The breakfast that comes at a fair price for hotel guests offered amazing selection of really tasty things. Big thumbs up! Otherwise the hotel has nice, clean scandi design and very comfortable (though bit small) rooms. It’s very pet friendly too! Only negative thing is that truly everything comes at (very expensive) extra price - bike, pet in room, parking, pool entry, spa entry…

Omistajan vastaus

5. syyskuuta 2021

Dear Tereza2805, Thank you for your great review. We are so pleased that you enjoyed your stay with us. We are also glad that you managed to visit our rooftop - the pool is one-of-a-kind here in Copenhagen, and it’s always nice for us to see guests take full advantage of it during their visit. Hopefully we can welcome you again during the colder months, to see the heated pool in all its glory! Truly magical. Kind regards, Josefine Lauritsen Ass. Front of House Manager

Lue lisää

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