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Clarion Collection® Hotel Kung Oscar Trollhättan ,  Ruotsi

Näytä kaikki hotellit kohteessa Trollhättan, Ruotsi

Clarion Collection® Hotel Kung Oscar

Trollhättan,  Ruotsi

Clarion Collection Hotel Kung Oscar on todellinen helmi Trollhättanin. Majoitu mukavasti ja lähellä keskustan liikkeitä, ravintoloita sekä juna-asemaa. Aamiainen, Afternoon Sweets ja Evening Meal sisältyvät hintaan. Me olemme käteisetön hotelli.

Clarion Collection® Hotel Kung Oscar 4 5
TripAdvisor Traveller Rating  

TripAdvisor Traveller Rating

4
333 arvostelua
4,5
Palvelu
4
Nukkuminen
4
Hinta-laatusuhde
4,5
Siisteys
4,5
Sijainti
4
Huoneet
4

Basically good but some attention to detail lacking

6. heinäkuuta 2019, Lund, Ruotsi, KTLund

My husband has been working on a project in Trollhättan and this is the third hotel we have stayed in. We parked on the street and avoided the cost of the parking at the hotel or the parking garage.…

My husband has been working on a project in Trollhättan and this is the third hotel we have stayed in. We parked on the street and avoided the cost of the parking at the hotel or the parking garage. We arrived about 7.30 and enjoyed a nice evening meal of fish. We wanted a beer and a drink at the bar but it took quite a while and our food was sitting waiting while my husband stood waiting for our drinks. Not the hotel's "fault" but there was a screaming child in the eating area which did not add to the enjoyment of our meal. The next day, my husband left early for work and paid for the room. He told them that I was still there. However, the maid knocked on the door while I was taking a shower. Also my sleep was disturbed by seagulls and a beeping truck outside out window at 7am as part of the road construction outside the hotel. Since there is no air conditioning, we had our window open. So. . . . not a restful night for me. . . . only partially the hotel's fault. Good bed and nice room in the annex. Good breakfast but no place to sit. I borrowed a bike,, which is free, and biked to the locks, power station tour and the water release. So. . . . lots of good things but room for improvement. Also, the staff replenishing the food and clearing dishes barged in front of guests who were eating and were extremely noisy in doing their work in the dining room.

Omistajan vastaus

12. heinäkuuta 2019

Dear KTLund, Thank you for taking your time to share with us your thoughts about your stay here at Clarion Collection Hotel Kung Oscar! We always strive to improve our guest experiences so we are very glad to hear more about what we can do. I will share you thoughts with all the staff at the hotel in order for us to improve our service for the future. I hope that we can welcome you back with your husband in the future! Yours Truly, Marcus, Hotel Manager

Lue lisää
4

In the area for meetings

27. helmikuuta 2019, Lund, Ruotsi, cmv_nordahl

A nice little hotel, in Trollhättan. Friendly atmosphere and I was greeted as a valuable guest. In the room price, evening meal is included and a very nice buffet was served. If you require a vegetari…

A nice little hotel, in Trollhättan. Friendly atmosphere and I was greeted as a valuable guest. In the room price, evening meal is included and a very nice buffet was served. If you require a vegetarian alternative inform the reception at check in.. My room was clean and comfortable, really liked the bed. At this stay I didn´t use the gym but there is one available. One upside is that you can park your car in the courtyard no extra charge. Breakfast was good, with the usual assortment. Good value for money.

Omistajan vastaus

7. maaliskuuta 2019

Dear cmv_nordahl, Thank you for your review here on TripAdvisor and for your very kind words! I am so happy that you had a nice stay while in the area. I will share your thoughts with my staff in order for them to keep up the good work and also I want them to feel pride in what they accomplish daily at the hotel. I hope that we can welcome you back soon again!

Lue lisää
4

Best scrambled eggs

3. tammikuuta 2019, , Nimmo5406

Its a small detail,but the eggs were fantastic. It shows attention to the details is noticed. The room was very clean and the bathroom. Good hotel and I think it's very well priced. Easy access to the…

Its a small detail,but the eggs were fantastic. It shows attention to the details is noticed. The room was very clean and the bathroom. Good hotel and I think it's very well priced. Easy access to the motorway which is always good in the morning

Omistajan vastaus

15. tammikuuta 2019

Dear Duncan H, Thank you so much for your wonderful review and big thanks from our kitchen staff for the comments on the eggs! I am very happy to hear that you enjoyed your stay with us and I really hope that we in the future will have the opportunity to welcome you back to us again! Kind Regards Marcus Hotelmanager

Lue lisää
4

Kung Oscar

6. marraskuuta 2018, , Nils H

Good warm dinner dish plus a great diverse salad, good breakfast. Decent rooms, great beds, comfy mattresses. Close to the city centre. Complementary bikes for a trip to the lockers or the shopping ma…

Good warm dinner dish plus a great diverse salad, good breakfast. Decent rooms, great beds, comfy mattresses. Close to the city centre. Complementary bikes for a trip to the lockers or the shopping mall.

Omistajan vastaus

11. marraskuuta 2018

Dear Nils H, Thank you for the review here on TripAdvisor, we are always thankful to hear what our guests think about our hotel! I am glad that you had a pleasant stay and I will share your thoughts with my colleagues at the hotel as well. You are more than welcome back soon again!

Lue lisää
2

Very poor Clarion hotel

17. elokuuta 2018, Brussels, PGRBrussels

This was the worst Clarion hotel I stayed in during my two week tour of Sweden. It is tired, needs renovation and offers poor value - particularly in comparison with other Clarion Collection hotels. L…

This was the worst Clarion hotel I stayed in during my two week tour of Sweden. It is tired, needs renovation and offers poor value - particularly in comparison with other Clarion Collection hotels. Located on a busy main street (which is currently being dug up with lots of roadworks and therefore difficult to park) - the Kung Oscar was really disappointing. The standard room I was offered was terrible - small, cramped, with poor facilities and in severe need of being renovated. There is no airco in the hotel either. Breakfast was poor - limited choice of poor quality products - the evening meal 'offered' was also poor - with dishes not being replenished - in a very small and cramped dining room. The young staff tried to do their best but seemed run off their feet. Overall a very disappointing and rare experience of a hotel that I would never recommend or go back to. They even didnt both to clean my room and when I pointed this out they didnt seem particularly bothered or interested. There is not alot of choice of hotels or things to do in Trollhattan but the low standards of the Kung Oscar shocked and surprised me - particularly considering the room rate and the fact that other Clarion Collection hotels are good. One to avoid.

Omistajan vastaus

7. syyskuuta 2018

Dear PGRbrussels, Thank you for taking your time and express your feelings here on TripAdvisor! I am sorry to hear that we were the worst Clarion hotel you stayed at during your tour of Sweden, that is very disappointing to hear off course. I am also surprised to hear that for instance the breakfast was poor compared to other Clarion Collection hotels as it is the exact same standard, products and content as the other hotels with two exceptions, we serve pancakes as well, not all Collection hotels do that. Regarding the room cleaning, I am have taken the problem with the interest from the staff onward to the Front Office Manager, however we do have a project called Sweet Dreams with a sign hanging on your door saying no thanks to cleaning. If you don't remove this from the door we donate money to UNICEF in their work to offer children a safe place to sleep instead of going into child prostitution and this may be the reason that you didn't get your room cleaned during the day. However, the interest from our staff is off course not acceptable and would still have been fixed upon you mentioning this to them. I have not heard from you in any other way then Tripadvisor and I would gladly like to hear more from you, feel free to contact me directly by email on marcus.eriksson.nordlund@choice.se if there is anything more you would like to add so we can continue our progress in creating the best guest experience possible. Kind Regards Marcus

Lue lisää

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