Quality Hotel™ Galaxen

With coronoa in mind the staff did a great job. Made my stay convinient and easy going. I like that the hotel is Close to everthing but still in a quiet area of Borlänge. Room was nice and I gad a view over the city.

I was due in the area and stayed at Galaxen. Got a nice room with quit OK bed. As I arrived quite late I just went to bed, however I really enjoyed the breakfast, friendly staff and close to the railway station.

Horrible cold with no heating and no one to fix the problem. Poor breakfast as well. The heater was system was down in the hotel and they reception could not offer any extra heaters to plug in. Had to freez all night ...

We stayed there over New Year's. The hotel is very clean, breakfast is awesome and the location is unbeatable. I would have wished that the staff at the reception knew a little bit more of what's in the hotel. For instance, I asked for an iron and was told they didn't have any. It turned out there is a whole ironing room available to hotel guests. But other hand, the staff are very nice and helpful so this makes up for any mishaps. I highly recommend this hotel.

Perfect hotel to stay in if you are in Borlange. The rooms are nice, spotlessly clean and our dog got a blanket and a water bowl. Comfy beds. All staff are really nice and friendly and you feel very welcome. With one exception and that was a guy working in the restaurant. We where not allowed to bring our dog to the terass, something quite unusual in todays Sweden. And when he had gone on his day off we also learned from the others that it was just his own idea, not something the hotel or the restaurant has as a rule. He was just interested in having som misused power. Anna, who worked in the restaurant solved the problem in such a nice way by serving us food in the sitting area instead. When the controlly guy had his day of we learned that the restaurant usually welcome dogs, we could sit on the terass, Wendy-dog got a waterbowl and the rest of the personal confirmed that the mean guy maybe would be better off working with something where he didn´t have to interact with guests.