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Clarion Collection® Hotel Aurora Tromssa ,  Norja

Näytä kaikki hotellit kohteessa Tromssa, Norja

Clarion Collection® Hotel Aurora

Tromssa,  Norja

Clarion Collection Hotel Aurora on charmantti hotellihelmi Tromssassa. Hotelli tarjoaa kokousmahdollisuudet ja mahdollisuuden rentoutua – henkeäsalpaavassa maisemassa, keskustan palveluiden äärellä. Me olemme käteisetön hotelli.

Clarion Collection® Hotel Aurora 4 5
TripAdvisor Traveller Rating  

TripAdvisor Traveller Rating

4
1210 arvostelua
4
Palvelu
4
Nukkuminen
4
Hinta-laatusuhde
4,5
Siisteys
4,5
Sijainti
4
Huoneet
5

Nice and Cozy

22. elokuuta 2017, Turku, Suomi, Erkki K

Erinomainen sijainti. Siistit huoneet. Hyvä aamupala. Ekstra yllätys iltapäivä-vohvelit. Hintaan sisältynyt ilta buffet oli yllättävän hyvä ja runsas. 5. krs sauna ja ulkoporeallas oli kivat. Ainoa mi…

Erinomainen sijainti. Siistit huoneet. Hyvä aamupala. Ekstra yllätys iltapäivä-vohvelit. Hintaan sisältynyt ilta buffet oli yllättävän hyvä ja runsas. 5. krs sauna ja ulkoporeallas oli kivat. Ainoa miinus on parkkipaikkojen määrä.
Lue lisää
4

Hyvä paikka, huoneessani oli parveke

9. huhtikuuta 2014, Singapore, SingaporeStef

Menin Tromsoon katsomaan revontulia. Ruuhkainen hotelli, oli kaikki tarpeellinen. 1. Kiitos kaverille suosituksista, oli hyvä että katsoimme etukäteen että saimme huoneen parvekkeella. Mahtava maisema…

Menin Tromsoon katsomaan revontulia. Ruuhkainen hotelli, oli kaikki tarpeellinen. 1. Kiitos kaverille suosituksista, oli hyvä että katsoimme etukäteen että saimme huoneen parvekkeella. Mahtava maisema selkeänä päivänä. 2.Todella lähellä kaikki suurempia kohteita ja aktiviteettejä. Ei tarvi kävellä kylmässä. 3. Sebastian, lämin ja ystävällinen vastaanottovirkailija. Puhelias ja hauska, aina oli suositella paikkoja ja ideoita.

Omistajan vastaus

30. toukokuuta 2014

Thank you so much for rating us on Trip Advisor, this is very appreciated as we always work to improve our services. We are so happy to see you enjoyed your stay with us and that Sebastian made an impression on you :-) Have a nice day and welcome back!

Lue lisää
5

Totally recommended

3. helmikuuta 2021, , NosfeCaPm

The hotel is just what we needed; neat and clean facilities, kind staff, low price (got an offer at the time of booking). The food is generous and delicious (snacks for tea and dinner included). Excel…

The hotel is just what we needed; neat and clean facilities, kind staff, low price (got an offer at the time of booking). The food is generous and delicious (snacks for tea and dinner included). Excellent location. I totally recommend this hotel.

Omistajan vastaus

8. helmikuuta 2021

Dear NosfeCaPm Thank you so much for your 5* review! We are delighted to see you enjoyed staying with us and that our complimentary Fika and evening meal was appreciated. We do look forward to welcome you back. Yours truly Inger-Helén

Lue lisää
1

Are you sure that’s a 4* hotel?

29. tammikuuta 2021, Bukarest, Romania, X813RGalexandrac

Ohh, so many to say. We ve arrived here with our almost 2 years daughter on friday afternoon. We called before to ask if they still have available a room with balcony. The receptionist convinced us to…

Ohh, so many to say. We ve arrived here with our almost 2 years daughter on friday afternoon. We called before to ask if they still have available a room with balcony. The receptionist convinced us to take their double superior deluxe room ( you can translate this fancy words more like an old, forgotten boiler room), although this room was under their outside jacuzzi as we’re gonna find out-so you can just imagine the noise and remember, we were there with our baby. I was thirsty when I arrived and I said to take a cup for the water-as you can see in the picture, it was very dirty. Ok, it may happen ( i haven’t seen all th le dirt at that moment) so I opened the mini bar, half of it was full of already consumed products. The receptionist came in and solved this problem. My head was almost exploded after I showered my daughter and I was almost to put her in towel full of black curly hair, and I m not sure about which part of a human body was. So, good experience... NOT! After we emailed the manager, he agreed to give us half of the money back and a gift card for 2 free nights in one of Choice Hotel.

Omistajan vastaus

8. helmikuuta 2021

Dear X813RGalexandrac Thank you so much for your feedback. I am so sorry your stay did not become as expected and I really appreciate your detailed comments. This is how we are able to improve! The noise from the jacuzzi is not a known problem, but I can clearly see this as a challenge having a small child in the room. All issues regarding you room have been adressed and the problems with hair on the towels you've got have been reported to the company we use for laundry. I am pleased to see our Hotel manager helped you out, as far as we can for a stay that will not be one to remember as a good one. Again I am so sorry about this, and I hope we will be able to welcome you back sometime to provide you the kind of service we are known to give. Yours truly Inger-Helén Hjemvoll

Lue lisää
4

Well done!

21. tammikuuta 2021, , Roxinka

I enjoyed my stay so much! Although I have been missing closet so I can't imagine to stay 2 people at the room for longer period of the time as I have been there for 4 nights. Also furniture like arm…

I enjoyed my stay so much! Although I have been missing closet so I can't imagine to stay 2 people at the room for longer period of the time as I have been there for 4 nights. Also furniture like armchairs look so dirty and outdated the same as curtains and carpet. Those are only reasons I haven't put all points. Now good stuff! I must mention Dennis with his "happy to help" respons after each time you say thank you. This always made my day to be honest. Than outstanding job of the chefs Mark,Amar&Hans of perfectly handling my food allergies/intolerancies. Also breakfast chefs Kenneth and Alexander did good job as I could eat baked potatoes, mushrooms and smoked salmon. So I am 100% happy towards food and customer servise in general. I really hope one day I can come back again. 🤗 Good luck with everything!

Omistajan vastaus

8. helmikuuta 2021

Dear Roxinka Thank you so much for your review and detailed feedback. This is very valuable to us! We do hope for a refurbishment in the near future from Nordic Choice and in the meantime we do what we can to make sure everything we can do something about is high quality such as food and service. We are so delighted to see you enjoyed your stay and that our service stars in both reception and kitchen made your stay a good one :-) We do hope to welcome you back sometime! Yours truly Inger-Helén

Lue lisää

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