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Clarion Hotel® Stavanger Stavanger ,  Norja

Näytä kaikki hotellit kohteessa Stavanger, Norja

Clarion Hotel® Stavanger

Stavanger,  Norja

Clarion Hotel Stavanger on persoonallinen hotelli keskellä Stavangerin kulttuuria ja viihdettä. Hotellilta avautuu uskomaton vuonomaisema ja se on oikea paikka sinulle, joka etsit tavallisesta poikkeavaa hotellikokemusta. Me olemme käteisetön hotelli.

Clarion Hotel® Stavanger 4,5 5
TripAdvisor Traveller Rating  

TripAdvisor Traveller Rating

4,5
1032 arvostelua
4,5
Palvelu
4,5
Nukkuminen
4
Hinta-laatusuhde
4,5
Siisteys
4,5
Sijainti
4,5
Huoneet
2

Mediocre covid19 setup with ants

17. elokuuta 2020, Sandnes, Norja, 149kristianw

We had multiple times problem getting a elevator alone. The elevators were way to small to be more then your group. We booked a suite, thinking it would be something newer and bigger then a regular h…

We had multiple times problem getting a elevator alone. The elevators were way to small to be more then your group. We booked a suite, thinking it would be something newer and bigger then a regular hotel room. We had a lovely sofa with chairs, but missing a table. In the bath tube we found a flying ant, the next neighbor under or on the side smoked a terrible sigarett, making the whole room smell terrible, and we had to have the windows open because of the destroyed climate control. Middle of the night there was a race outside out room, plenty of party happening in this hotel. Breakfast was good, but not covid19 compliant in holding the golden meter as the hotel calls it. We are locals that was staying a night away from baby first night, planning to get a good sleep and not all these problems.
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5

Cosy and relaxing

21. heinäkuuta 2020, , tinol905

We stayed two days. Our room at the 13th floor had a fantastic view over the city. Beds are comfortable, bathroom clean with accessories. The crew is very service minded and kindly to deal with. Break…

We stayed two days. Our room at the 13th floor had a fantastic view over the city. Beds are comfortable, bathroom clean with accessories. The crew is very service minded and kindly to deal with. Breakfastroom is quiet with wide offers. Parking garages with contact for electric cars near by. Central with 10 minutes walk to the center. We enjoyed our stay.

Omistajan vastaus

22. heinäkuuta 2020

Dear Tino 1905 And thank you SO, SO much for such a lovely review! This truly means the world to us these days, and I am so happy to see that you enjoyed your room, the hotel and our service. Thank you for making our day, and we hope to see you again soon! Warm regards Elisabet & Team Clarion Hotel Stavanger

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2

Need to upgrade the hote

4. heinäkuuta 2020, Bergen, Norja, ollepus

Stayed in a suite. But the standard was bad. Dirty bed, bad mattress. No coach. Difficult curtains. Didn’t recon nice me asa gold member. Even during covid 19 the breakfast was the best to recommend…

Stayed in a suite. But the standard was bad. Dirty bed, bad mattress. No coach. Difficult curtains. Didn’t recon nice me asa gold member. Even during covid 19 the breakfast was the best to recommend at this hotel.

Omistajan vastaus

5. heinäkuuta 2020

Dear Ollepus Thank you so much for taking the time to review our hotel. This is important to us and we do appreciate all feedback we can get. This summer we have many gold members and platinum members staying in our hotel, and unfortunately we don't have enough rooms to upgrade everyone. IF this is what happened during your stay, you should still be informed about this during check in. I am also so sorry to read that the cleaning was not the way it should, and this is something we will take action on immediately. During these times it's extremely important that our guests feels safe. Good to hear that you enjoyed our breakfast, and I do hope we will be fortunate enough to welcome you back to our hotel in the future! Kind regards Elisabet & Team Clarion Hotel Stavanger

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1

Poor service

30. toukokuuta 2020, Tukholma, Ruotsi, alexander_artman

2 errors. When checking in, bad service - the receptionist wanted to charge when I said I had already pre-paid. Made me feel stupid and I paid again. Noticed next day the dubbel charge. When checki…

2 errors. When checking in, bad service - the receptionist wanted to charge when I said I had already pre-paid. Made me feel stupid and I paid again. Noticed next day the dubbel charge. When checking in for 3 nights, we also got no information that there's no house keeping due to corona. Next day when everything's on the floor and we get the information, I ask for an exception since we didn't get the information on check-in. I hear how the two receptionists discuss if one of them should do it since housekeeping went home. Since no one wanted they told me no and even made me feel stupid for asking (again). That's poor service for the price paid.

Omistajan vastaus

31. toukokuuta 2020

Dear Mr Artman First of all let me thank you for taking the time to review your stay at Clarion Hotel Stavanger. I am so sorry for your experience, and what you describe is not our standard procedure at all. We trust our guests, and I am so sorry about that miscommunication or misunderstanding you had to deal with. Regarding the cleaning, our procedures are meant as a safety precaution for our guests and our employees, but when asked for, we are definitely supposed to do clean the room anyhow. Again Mr Artman, I am so sorry for your experience at our hotel and I truly hope you will give us another chance to prove ourselves in the future. Kind regards Elisabet & Team Clarion Hotel Stavanger

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5

Still a winner and for sure my Choice in Stavanger.

18. toukokuuta 2020, Nesoddtangen, Norja, eholst

We arrived at the hotel after an 8-hour trip by car from Oslo. My wife and I were welcomed at the entrance and given all the information we needed to have a safe stay at the hotel at these Covid-19 ti…

We arrived at the hotel after an 8-hour trip by car from Oslo. My wife and I were welcomed at the entrance and given all the information we needed to have a safe stay at the hotel at these Covid-19 times. We had planned to have dinner at the restaurant both Friday and Saturday, but it was closed those days. We young lady checking us in recommended to download an app "Foodora" where we could choose from several restaurants in Stavanger and have the food delivered at out room. We used the app to order dinner both Friday and Saturday and had excellent food – still warm – both days. The room we got was an upgrade to a suite (room 613). It was a lovely corner suite with a lot of windows and a great view of the city. Due to Covid-19 restrictions, the usual buffet was suspended for a “light version” with less to choose from. Still more than enough to choose from and a great variety of excellent food. All in all. Super rooms, very service minded staff, and a great location. The only problem is parking, but this time there was plenty of space. Just keep in mind that you remember to pay and pick up the car before parking time has expired because the parking attendants in Stavanger are known to have an extra focus on hotel area. This hotel is by far my Choice in Stavanger and I plan to return in June or July.

Omistajan vastaus

19. toukokuuta 2020

Dear eholst Oh, what a wonderful review! THANK YOU! This truly means the world to us and we are very much looking forward to seeing you again this summer! Love from Elisabet Søyland Hotel Manager Clarion Hotel Stavanger

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