Quality Airport Hotel Stavanger

We stayed at the hotel for 5 nights. The front desk people are not very helpful and come off as rude. First, our rooms were not ready and then when they were they were rushed to check us in. The restaurant was not open when we had to wait for our room to become available. Housekeeping and the other staff are very friendly especially in the restaurant. The restaurant was quite good. However, the rooms are very outdated and beds not very comfortable. It is light out most of the day in Norway and the shades don't easily black out the room. You can only crack the window and the rooms get stuffy. There was only one working lightbulb in the bathroom. Plenty of parking. Gym is small but, good. Free Ice Cream and Coffee throughout most of the day. The shuttle is not available before 8am and Taxi's are expensive in Norway.

It’s service has scaled down too low from the time I started visiting .. this is my 6th or 7th visit and I would call it . Breakfast options have gradually decreased (hot breakfast menu) , hardly any pastries !! They used to have coffee machines in all rooms and now removed , FUNNY PART IS HOTEL GUEST NOW NEEDS TO PAY 25 KRONER TO GET A COFFEE .. I haven’t seen any choice hotel in stavanger which does that . Last but of all, I had booked 3 nights stay and was given last room in the longest corridor possible .. reception folks dint care even when I asked with courtesy even though hotel looked empty !! Rooms are cold ... very cold and heaters are switched off . Only upscale is free parking and close to airport . This a low budget hotel , if you are to pay more than 1000kr per night like did here ..pls choose clarion Air and it’s worth it !

As with most guests, I just needed one night here to catch an early flight. The selling point is the locality to the airport which is still a 20 min walk from the hotel lobby. This is fine if the weather is OK, but I wouldn’t fancy it in the middle of a Norwegian winter. Luckily the hotel does run a shuttle during daytime hours. Check in was smooth and efficient and despite the room being a long walk down a dark corridor all was fine once in the room. Restaurant is nothing special, pleasant enough views and average menu with typical Norwegian prices. If you need somewhere close to the airport and can’t get in the other hotels then this is an acceptable alternative. Free charging for electric cars too.

Used to be OK but obviously now superseded by it's more upmarket neighbour the Clarion. Hotel staff admits TV info channel doesn't work but suggest that the rest works OK...no it doesn't and of course you have to troll on down to the front desk to raise this matter as there is no phone in the room..."Oh you can use the app" they say. Are you supposed to use "the app" when you don't have a mobile phone or if you want to alert the hotel to a fire in the room? Anyway, no phone, no TV instructions "where the phone would be..." how the chuff would I know where the phone would be? No room service or at least no in room menu No tea or coffee making facilities All minibar stuffs moved downstairs in reception area. NO TV and no phone so no possibility of a wake-up call Room lighting very poor, (no doubt claimed to be energy saving but when there is no facility for adequate lighting when it is required then that is not helpful. Do not stay at the Quality Airport hotel, the Scandic is much closer to the airport and much the same price and after a days travel it is so much more relaxing. Scandic has a superior breakfast offering. Glasses in bathroom replaced with plastic ones, toilet roll & tissues just put there not put into dispensers. Hand soap & shower gel downgraded to the same generic products but in different containers. All indicators of a business cutting corners to survive…why…because the clientele are leaving in droves disillusioned. The end is nigh.

I'm a regular visitor to this hotel and normally I can put up with the very hot rooms but getting an electric fan from reception and running it all night. However they don't so that any more so your only option is to open the window and listen to planes and cars outside. Its located very close to the runway. On my previous visit I was here for 8 days and couldn't get my room cleaned at all. They have a strange card system you have to use to get your rooms cleaned. At one point I had to put a bag of rubbish in the corridor because I gave up all hope of getting my room cleaned. The food menu has shrunk to a couple of starters and a couple of mains (mainly burger style food) . So don't expect much from this hotel and certainly dont expect a good nights sleep.