Quality Hotel™ Sogndal

We were so grateful to arrive at this hotel after a breathtaking journey from a less beautiful area of Norway to the very beautiful Sogndal. We were very pleased with our comfortable room - although it was uncomfortably warm due to a weather fluke. The onsite restaurants are impressive and we enjoyed our meal at the Italian one. The free evening ice cream and the gorgeous morning breakfast buffet made it extra special.

I travel a lot and I never encountered such crazy behavior of hotel staff anywhere in the world. I was traveling with a friend and we did a reservation for a Twin room with 2 twin beds. First problem: the hotel did not have a twin room for us. 2nd Bigger problem: they told us they found a room with 2 twin beds together and 1 double-bed mattress. So, they only need to separate the beds. However, it turned they separated the beds and set them up nicely with sheets and pillows and blankets, BUT the beds had ONLY box springs, NO mattresses. We realized this after we went to sleep... and needless to say... hardly slept. The next morning we saw in the storage room next to our room the double mattress and we verified that our beds had NO mattresses only box springs. I went to the front desk and talked with the front desk manager. She confirmed what happened, she said she saw the report on their system. I told her that I do not know how they do business in Norway, but in the US the hotel would give a complete refund. She said she will give us refund... and ended giving us 50% refund. What hotel will dare do something like this to guests. In the US if hotel fails to have a Twin room per reservation, they give the guests 2 rooms. Another problem was that it was a heat wave in Norway and generally hotels have no air condition in rooms. But the Quality Hotel Sogndal had only a few fans to give out, not for every room. We asked for a fan and were told no fans. After Sogndal we stayed at Clarion Admiral in Bergen. This Clarion hotel had a fan in the closet in every room.

I highly recommend Quality Hotel. The rooms are really nice and comfortable, modern and recently renewed. The staff at the reception is extremely kind and attentive. They help in any little detail to improve even more your stay. If I return to this area with no doubt I will return to this Hotel.

Best breakfast till now i've seen. New part of the hotel is looking very good, nice view. Surprised by free tea, coffee, icecream for guests. Would be nice to have a tea pot in the room, but looks like it is common for entire Scandinavia.

We stayed here just one night. Abundant parking, The room was very clean. Bathroom had a very high tub that was hard to get in and out of- and also hard to stand in b/c it was very narrow. Older folks might want to make sure to get a handicapped accessible room. We had dinner in the Vagal restaurant downstairs. Burgers were good. The buffet breakfast was amazing- the best we had in Norway with a huge variety of cold and hot offerings. We could eaten straight through dinner!