Quality Hotel™ Sogndal

The hotel has an old section and a newly attached structure. We were accommodated in the newer section. This is a tourist class accommodation. There was no paper tissues (other than toilet tissue), coffee maker, or mini safe in the room. Also there was no stand for the suit case in the room. The room was spacious with a modern bath room but no hooks to hang up clothes. The room had a narrow small writing desk in a corner. In order to improve 'efficiency', there was no land line phone in the room. As an international traveler, if I wanted to call the front desk, I had to make an international call using my cell phone or the other option was to walk down to the front desk. No English news TV channel. Wi FI was very weak. Not sure pillow covers of large sized extra pillows are changed after every guest as the ones in our room looked used (and we did not use them). On the plus side, the hotel is located very close to everything within walking distance. The buffet breakfast (included in the package) was very good.

On our sixth day (22 Sept., 2019 Sunday) we arrived at Sogndal Quality Hotel after walking up to the spectacular Glacier at Briksdalbreen. We had a good dinner with Cream of Soup, and Pork slice meat as the main course. The Apricot and Pineapple fruits were great. The night stay at Sogndal Quality Hotel was superb with hot shower, comfortable nice big soft pillows and big room. Good view from our room window as well. Breakfast is marvelous. Had a good night sleep. Good choiced hotel.

We were so grateful to arrive at this hotel after a breathtaking journey from a less beautiful area of Norway to the very beautiful Sogndal. We were very pleased with our comfortable room - although it was uncomfortably warm due to a weather fluke. The onsite restaurants are impressive and we enjoyed our meal at the Italian one. The free evening ice cream and the gorgeous morning breakfast buffet made it extra special.

I travel a lot and I never encountered such crazy behavior of hotel staff anywhere in the world. I was traveling with a friend and we did a reservation for a Twin room with 2 twin beds. First problem: the hotel did not have a twin room for us. 2nd Bigger problem: they told us they found a room with 2 twin beds together and 1 double-bed mattress. So, they only need to separate the beds. However, it turned they separated the beds and set them up nicely with sheets and pillows and blankets, BUT the beds had ONLY box springs, NO mattresses. We realized this after we went to sleep... and needless to say... hardly slept. The next morning we saw in the storage room next to our room the double mattress and we verified that our beds had NO mattresses only box springs. I went to the front desk and talked with the front desk manager. She confirmed what happened, she said she saw the report on their system. I told her that I do not know how they do business in Norway, but in the US the hotel would give a complete refund. She said she will give us refund... and ended giving us 50% refund. What hotel will dare do something like this to guests. In the US if hotel fails to have a Twin room per reservation, they give the guests 2 rooms. Another problem was that it was a heat wave in Norway and generally hotels have no air condition in rooms. But the Quality Hotel Sogndal had only a few fans to give out, not for every room. We asked for a fan and were told no fans. After Sogndal we stayed at Clarion Admiral in Bergen. This Clarion hotel had a fan in the closet in every room.

I highly recommend Quality Hotel. The rooms are really nice and comfortable, modern and recently renewed. The staff at the reception is extremely kind and attentive. They help in any little detail to improve even more your stay. If I return to this area with no doubt I will return to this Hotel.