Clarion Hotel® The Hub

Even if the hotel was partially closed due to the Covid19 situation everyone we met was very friendly and highly serviceminded. The hotel and the room itself was impeccable clean. For breakfast you could ask the staff to fill a bag with a large variety of food (including a sandwich, juice, coffee, egg, muffin, banana bread, smoothie, yogurt and a fruit salad). Check-in and Check-out was quick and painless. The whole experience left us wanting to stay there again.

This hotel gets 5 stars from me. Everything is perfect. The rooms are beautiful and clean, the staff is nice and the breakfast is totally amazing. It is located in the very heart of Oslo, just a few meters away from the train station. Love it.

I was planning to travel around Oslo and stay in Clarion Hotel The Hub in April, but because of the current situation regarding COVID-19, a lot of countries have strict travel restrictions that would not enable us to continue with our travel plans, so we decided to cancel all hotel bookings that we made. Unfortunately, Clarion Hotel The Hub does not allow any cancellation and would not give a refund or even travel credits to international travelers. Their policy was only to allow rebooking. I emailed Nordic Choice Hotels customer service and asked if they would give some leniency to international travelers as we would not know when the situation will get better, thus we do not have an exact date to rebook our reservation to. They said they couldn't help but stick to the company policy. I'm utterly disappointed with Nordic Choice Hotel, in the midst of this crisis, they should be more understanding that this is a force majeur situation, they should allow travelers to receive the refund that they are entitled to, or at least hotel credits that we can use later on, we are all suffering from this COVID-19 situation and, economically, we are hurting as well. Why can't they give a refund when other hotel chains such as Marriott Bonvoy Group and Hilton Hotels Group can be really helpful by offering travelers the option to get a refund from the beginning of this COVID-19 situation. I would recommend travelers to stay in those hotel groups rather than a hotel chain that prioritize PROFIT above the safety and needs of their customers. I would not be staying in Nordic Choice Hotels any longer.

I was very impress with this hotel! The location of the hotel is superb I would say. It’s just opposite the train station which you can get to and fro from airport. A direct line which is a +1 point based on convenience. Nearby the hotel, around the perimeter it has tons of shops from H&M, supermarkets, McDonalds and pubs. During the noon, you can take a stroll to their high street which is a walking distance where you can find all the premium brands at. For the rooms, I was given a wider room at the corner. Fortunate enough because I have a lot of luggage, and the room is spacious. Beds are very comfy, pillow as well are comfy until you don’t feel like getting up from the bed! Breakfast was superb. The food are tasty, fish are fresh and they did serve caviar! Coffee taste great, but do not come during the rush hour because it tend to get crowded! The room I stayed do not have any in room phone. This, if you require anything you may text the hotel and they will reply you ASAP! I even booked a taxi from hotel to airport at their fixed price of 900NOK whereas if it runs by meter it will be 1200-1300NOK. Overall if you ask me to come back to Oslo, this will be the hotel of my choice. Location, cleanliness and comfort, this is the choice of hotel you should stay!

We arrived at Oslo city centre via train and the hotel was literally opposite the train station. We got there easily and managed to check in quickly. We got a room right opposite the elevator but thankfully, there was no noise from the elevator. The room was really nice with sufficient space for two of our huge suitcases. There was even a Nespresso machine with free capsules available. The hotel included free buffet breakfast and the spread was excellent! There was ample space every morning when we got there and it was a delight having breakfast there. We utilised the spa and sauna in the hotel which was really comfortable, clean and new. There were towels there for one to utilise and cups for water as well. We had a great time there! Initially we planned on using the public saunas by the river but since the one at the hotel was so good, we gave up on that idea. Overall, this hotel is really comfortable, convenient and had great facilities. We would definitely stay here again when we are back.