Information about COVID-19

Read about how we, as a hotel chain, act in connection to the coronavirus, and what applies for changes and cancellations here

 
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Clarion Hotel® The Hub Oslo ,  Norja

Näytä kaikki hotellit kohteessa Oslo, Norja

Clarion Hotel® The Hub

Oslo,  Norja

Clarion Hotel The Hub sijaitsee Oslon parhaimmalla paikalla, aivan Oslo S:n ja Jernbanetorgetin vieressä. Tarjoamme 810 modernia hotellihuonetta, 22 eri kokoista kokoustilaa, kattopuutarhan sekä 3 ainutlaatuista baari- ja ravintolakonseptia.

Clarion Hotel® The Hub 4 5
TripAdvisor Traveller Rating  

TripAdvisor Traveller Rating

4
720 arvostelua
4,5
Palvelu
4,5
Nukkuminen
4
Hinta-laatusuhde
4,5
Siisteys
4,5
Sijainti
4,5
Huoneet
5

A place to go to

17. huhtikuuta 2020, Oslo, Norja, wirklichreizend

Even if the hotel was partially closed due to the Covid19 situation everyone we met was very friendly and highly serviceminded. The hotel and the room itself was impeccable clean. For breakfast you…

Even if the hotel was partially closed due to the Covid19 situation everyone we met was very friendly and highly serviceminded. The hotel and the room itself was impeccable clean. For breakfast you could ask the staff to fill a bag with a large variety of food (including a sandwich, juice, coffee, egg, muffin, banana bread, smoothie, yogurt and a fruit salad). Check-in and Check-out was quick and painless. The whole experience left us wanting to stay there again.

Omistajan vastaus

20. huhtikuuta 2020

Hello wirklichreizend. I'm so happy to read you review and comments after your stay, thank you so much for sharing your experience. I hope to see you again! In the meantime stay safe and take care of those around you. Best Regards Camilla

Lue lisää
5

One of the best hotels I have ever stayed at

15. huhtikuuta 2020, Madrid, Espanja, nillas2013

This hotel gets 5 stars from me. Everything is perfect. The rooms are beautiful and clean, the staff is nice and the breakfast is totally amazing. It is located in the very heart of Oslo, just a few m…

This hotel gets 5 stars from me. Everything is perfect. The rooms are beautiful and clean, the staff is nice and the breakfast is totally amazing. It is located in the very heart of Oslo, just a few meters away from the train station. Love it.

Omistajan vastaus

15. huhtikuuta 2020

Hi nillas2013. Thank you so much for your five-star review. It put a huge smile on my face to read it! Welcome back! Best Regards Camilla

Lue lisää
1

Utterly disappointed with Nordic Choice Hotel's policy regarding the COVID-19 situation

7. huhtikuuta 2020, , mikhaeljason

I was planning to travel around Oslo and stay in Clarion Hotel The Hub in April, but because of the current situation regarding COVID-19, a lot of countries have strict travel restrictions that would…

I was planning to travel around Oslo and stay in Clarion Hotel The Hub in April, but because of the current situation regarding COVID-19, a lot of countries have strict travel restrictions that would not enable us to continue with our travel plans, so we decided to cancel all hotel bookings that we made. Unfortunately, Clarion Hotel The Hub does not allow any cancellation and would not give a refund or even travel credits to international travelers. Their policy was only to allow rebooking. I emailed Nordic Choice Hotels customer service and asked if they would give some leniency to international travelers as we would not know when the situation will get better, thus we do not have an exact date to rebook our reservation to. They said they couldn't help but stick to the company policy. I'm utterly disappointed with Nordic Choice Hotel, in the midst of this crisis, they should be more understanding that this is a force majeur situation, they should allow travelers to receive the refund that they are entitled to, or at least hotel credits that we can use later on, we are all suffering from this COVID-19 situation and, economically, we are hurting as well. Why can't they give a refund when other hotel chains such as Marriott Bonvoy Group and Hilton Hotels Group can be really helpful by offering travelers the option to get a refund from the beginning of this COVID-19 situation. I would recommend travelers to stay in those hotel groups rather than a hotel chain that prioritize PROFIT above the safety and needs of their customers. I would not be staying in Nordic Choice Hotels any longer.

Omistajan vastaus

8. huhtikuuta 2020

Dear mikhaeljason. I can understand your frustration and disappointment during these challenging times where all of people's plan have had to change due to the situation we find ourselves in. That being said we do have company policies we have to follow. I don't know the contents of your exchange with our Nordic Choice Hotels customer service team, but if you chose to book a room that was the prepaid, non-refundable option for your booking and not one of the others on the list where it states you can cancel the booking, I am very sorry to say that we can't refund you for your stay, even in this situation, but we can offer to change the dates free of charge. I would recommend checking with your travel insurance company to see if you are eligible for coverage in that way. This is a difficult situation for all of us and we are navigating these uncharted waters in the best way we know how. I do hope I get the pleasure of welcoming you to our hotel one day. Stay safe. Eliin G. Kittelsen Assistant General Manager, Clarion Hotel The Hub

Lue lisää
5

Strategic location, clean hotel

30. maaliskuuta 2020, Petaling Jaya, Malesia, mcrayjohn

I was very impress with this hotel! The location of the hotel is superb I would say. It’s just opposite the train station which you can get to and fro from airport. A direct line which is a +1 point…

I was very impress with this hotel! The location of the hotel is superb I would say. It’s just opposite the train station which you can get to and fro from airport. A direct line which is a +1 point based on convenience. Nearby the hotel, around the perimeter it has tons of shops from H&M, supermarkets, McDonalds and pubs. During the noon, you can take a stroll to their high street which is a walking distance where you can find all the premium brands at. For the rooms, I was given a wider room at the corner. Fortunate enough because I have a lot of luggage, and the room is spacious. Beds are very comfy, pillow as well are comfy until you don’t feel like getting up from the bed! Breakfast was superb. The food are tasty, fish are fresh and they did serve caviar! Coffee taste great, but do not come during the rush hour because it tend to get crowded! The room I stayed do not have any in room phone. This, if you require anything you may text the hotel and they will reply you ASAP! I even booked a taxi from hotel to airport at their fixed price of 900NOK whereas if it runs by meter it will be 1200-1300NOK. Overall if you ask me to come back to Oslo, this will be the hotel of my choice. Location, cleanliness and comfort, this is the choice of hotel you should stay!

Omistajan vastaus

30. maaliskuuta 2020

Thank you for putting a giant smile on my face mcrayjohn! I am so happy to read that you enjoyed your stay with us and I hope we see you again if you ever come back to Oslo! Best Regards Camilla

Lue lisää
5

Fantastic location and facilities!

20. maaliskuuta 2020, Brisbane, Australia, MelE06

We arrived at Oslo city centre via train and the hotel was literally opposite the train station. We got there easily and managed to check in quickly. We got a room right opposite the elevator but than…

We arrived at Oslo city centre via train and the hotel was literally opposite the train station. We got there easily and managed to check in quickly. We got a room right opposite the elevator but thankfully, there was no noise from the elevator. The room was really nice with sufficient space for two of our huge suitcases. There was even a Nespresso machine with free capsules available. The hotel included free buffet breakfast and the spread was excellent! There was ample space every morning when we got there and it was a delight having breakfast there. We utilised the spa and sauna in the hotel which was really comfortable, clean and new. There were towels there for one to utilise and cups for water as well. We had a great time there! Initially we planned on using the public saunas by the river but since the one at the hotel was so good, we gave up on that idea. Overall, this hotel is really comfortable, convenient and had great facilities. We would definitely stay here again when we are back.

Omistajan vastaus

25. maaliskuuta 2020

Hi MelE06. Thank you so much for sharing your review. I am delighted to hear you enjoyed your stay and also got good use of our sauna and relax area! I hope to see you back again soon! Best Regards Camilla

Lue lisää

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