Clarion Hotel® The Hub

Thank you for contributing to a very successful meeting where we felt safe and well taken care of by all involved employees at the hotel in relation to Covid19. In addition to that everything else worked as expected technically and we had a nice stay.

Clarion Hotel The Hub is my first and my only choice of hotel in Oslo and areas, my last visit was reltaed to a business meeting in Drammen, still I chose to stay a tThe Hub in Oslo. Modern, a bit exciting, clean and nice with a safe and to me comfortable handling of the corona situation. I always recommend The Hub to every body.

We were unable to stay here because of the COVID 19 crisis. Communication from the hotel was superb. They answered my questions quickly and professionally even proactively ringing me when emails were complicated. Staff were friendly and knowledgeable and they did what they said they would. We definitely want to stay here when the situation allows.

The hotel is absolutely great. The location is in the middle of the city, with public transportation right outside the door. The service and food is impeccable! The rooms are nice, clean, and with great beds. The lobby area is beautiful and has a nice, stylish atmosphere. Me and my partner had a lovely stay. The Covid-19 regulations were seamless and we felt safe. And as a nurse that's important to me.

Stayed for one night New year's Eve as I was attending a party nearby. Room was disappointing when you consider the rate. Unfortunately it was dirty as well. Went to reception to complain. In the 30 minutes I was waiting I saw numerous customers arguing with staff and some customers actually been nearly shouted at. No offer of a change of room or any form for compensation but he would send someone up to clean it. After an hour's waiting I had to leave for my party. Came back later but still the same. Decided to give Nordic Choice Hotels a second chance as we were traveling to Bergen for 2 nights and they had the best rate. What a nightmare that turned out to be. They closed the hotel giving us 3 days notice. Now they are refusing to give us a refund. The only option is to accept a voucher worth half of what we paid. If anything goes wrong don't expect any help from Nordic Choice Hotels, they really couldn't care less. I will never use Nordic Choice Hotels again. Would you?