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Norefjell Ski & Spa Norefjell ,  Norja

Näytä kaikki hotellit kohteessa Norefjell, Norja

Norefjell Ski & Spa

Norefjell,  Norja

World Travel Awards on myöntänyt meille tunnustuksen Norway`s Leading Resport vuonna 2020! Norefjell Ski & Spa on myös useasti nimetty Norjan parhaaksi kylpyläkohteeksi. Täällä on tarjolla Ski-in/Ski-out, ja me olemme vain 1,5 tunnin päässä Oslosta.

Norefjell Ski & Spa 4 5
TripAdvisor Traveller Rating  

TripAdvisor Traveller Rating

4
1238 arvostelua
4
Palvelu
4
Nukkuminen
4
Hinta-laatusuhde
4
Siisteys
4,5
Sijainti
4
Huoneet
2

Erittäin kallis hotelli keskellä ei mitään

26. heinäkuuta 2016, Lapua, Suomi, Froidir

Hotellissa oli erittäin ystävällinen henkilökunta, mutta siihen plussat sitten jäivätkin. Olimme reissussa 7 yötä tarkoituksena rentoutua kylpylän palveluissa. Erittäin kalliiseen - selkeästi kallein…

Hotellissa oli erittäin ystävällinen henkilökunta, mutta siihen plussat sitten jäivätkin. Olimme reissussa 7 yötä tarkoituksena rentoutua kylpylän palveluissa. Erittäin kalliiseen - selkeästi kallein paikka koko reissulla - hintaan ei kuitenkaan päässyt edes allasosastolle. Vain huone ja aamiainen. Aamianen oli hyvää keskitasoa. Huone oli viihtyisä ja pienehkö eikä ilmanvaihto ollut riittävä. Toki pysäköinti kuului hintaan, mutta se oli pieni lohtu pettymyksen keskellä. Hotelli sijaitsi vajaat 20 km Noresundin keskustasta vuoristossa. Vuoristotiellä oli aluksi upeat vuonomaisemat, mutta ne hävisivät ja hotelli oli ylhäällä keskellä ei mitään lukuunottamatta muutamaa ulkoilureittiä. Lisäksi joutuu maksamaan tiepuomilla 50 nok, että edes pääsee asiakkaaksi hotelliin. Hotelli rakennuksena oli lisäksi hyvin sekavasti suunniteltu, joten ei siitäkään pisteitä heru. Ei voi hyvällä tahdollakaan suositella ainakaan talvikauden ulkopuolella.

Omistajan vastaus

27. heinäkuuta 2016

Thank you very much for taking the time to give feedback on your stay at Norefjell Ski & Spa. We are really sorry to hear about your experiences. We can assure you that we take your comments seriously and will forward your comments to the concerned departments. Best regards, Team-Norefjell

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2

A bad experience

25. lokakuuta 2022, Oslo, Norja, Halkjel

We had booked a double room, but the room we got was more like a storage room. After some back and forth, we met a very welcoming member of staff who wondered if we wanted to upgrade to a suite or if…

We had booked a double room, but the room we got was more like a storage room. After some back and forth, we met a very welcoming member of staff who wondered if we wanted to upgrade to a suite or if we would rather have a nicer double room (why didn't we get a nice double room right away?). We chose to upgrade. In the evening we discovered that the back cushions in the sofa were missing and that the sofa was full of dog hair. We couldn't bear to complain one more time so we covered the sofa with duvets from one of the bedrooms. On Saturday we were looking forward to dinner, but the food on the buffet was far from what we had imagined. Sauces so salty that your throat hurt and a dessert table that looked like it came from the nearest rema store. Fortunately, the breakfast was mostly good. The following day, the food bar was the only place that served dinner and T-bone steak at NOK 450 was the only alternative to pizza and burger. The T-bone steak is the worst piece of meat I have ever been served and completely inedible. In addition, the meat was served on "a bed" of French fries, which were of course soggy and more reminiscent of mashed potatoes. But the food had been paid for and tipped in advance, so from the waiter there was only a "it should be like that". When we pointed out the sofa that was full of dog hair and missing back cushions at checkout, we were met with a shrug and "we'll have to look into that" before the total amount was entered. We have given feedback via email and have received a long explanation of why things are as they are, and an offer of a free upgrade to a suite on the next visit. As if there will be a next visit.

Omistajan vastaus

3. marraskuuta 2022

Dear Rune, and thanks for taking your time to give us a review after your visit. We are sorry to read that you did not enjoy your visit with us.

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1

Dissappointing

19. lokakuuta 2022, , brittak758

We came in the Danish holidays. Everything in ativities nearby was closed down for the winter. The pool and the nature was great. The service in the lobby was not very helpful. The activities the hote…

We came in the Danish holidays. Everything in ativities nearby was closed down for the winter. The pool and the nature was great. The service in the lobby was not very helpful. The activities the hotel advertised with e.g. the climbing wall and the Electric bicycles were not available. The card did not work to the playing room with the pingpong table and the staff could not help. So there was not much for the children to Play. The pizza and menu in matbaren was expensive but not very good- so all in all the visit was disappointing. Luckily the Weather was quite good, so we did some nice walking, but the activities the hotel advertised with that we had been looking forward to were all shut down and that was definitely not what we expected when booking. The fact that we even could not use the playroom after the first day did not make it better. The playroom is not even that great (many Electric machimes that cost money) but there was a ping pong table-although with defect and broken bats… So all in all- it looks great but has not much to offer in week 42.

Omistajan vastaus

24. lokakuuta 2022

Dear Britta - and thanks for taking your time go give us a review. We are sorry to read that you are not completely satisfied with your visit. I will try to explain a little here. We have a lot of activities at the hotel. Some of them are open year round (like spa, swimmingpool, gym, jaccuzis, playroom for kids, gamingroom and shuffleboard. Other activities like for instance climbing is normally open during weekends and during vacation periods were we have lots of leisure guests staying with us - and it can be open for special occasions when a group books it. Regarding electric bicycles - this has been open now and until the end of October (the company running this - have just been a phone call away). And, when snow comes - we have one of the best ski areas in Norway with highest drop from top to bottom in Norway.

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2

I don't know what all of the fuss is about

12. syyskuuta 2022, Stange Municipality, Norja, Carmen F

I was looking forward to this hotel, as I only read good about it. But wow- it was disappointing. There was old trash of bottles, snus and crisp packets laying outside the entrance of the hotel when…

I was looking forward to this hotel, as I only read good about it. But wow- it was disappointing. There was old trash of bottles, snus and crisp packets laying outside the entrance of the hotel when we entered. The spa and pool access was terribly confusing. We had no idea where to go?? The rooms were so dark.. there is no where near enough lighting. The buffet was awful.. they are clearly under staffed! Also, not trained correctly. Tables were just being piled up with dirty dishes that weren't being cleared. We had to wait and wait and wait for our drinks... The buffet also feels grimey. And not clean at all! I've actually never felt so grossed out by a hotel buffet in my life. The entire hotel feels like it needs to be refurbished. Everything feels worn in. I really don't know what the fuss is all about? I won't recommend this hotel and unfortunately won't be coming back. The only positive thing I can say is that the rooms and pool area where clean.

Omistajan vastaus

10. lokakuuta 2022

We are sorry to read about your feeling after your stay - however glad to see that you enjoyd the pool area and cleanliness. We hope you will give us another chance and try us again.

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5

Thanks

19. elokuuta 2022, , heasyyan

I would like to extend my thanks to the hotel staff from the reception and hospitality, one of the most beautiful hotels I visited in Norway. I highly recommend it, away from the noise of cities and i…

I would like to extend my thanks to the hotel staff from the reception and hospitality, one of the most beautiful hotels I visited in Norway. I highly recommend it, away from the noise of cities and in the picturesque nature. Everything was beautiful in the hotel. A small party was requested and implemented, especially the employee Resepsjon///Eirin Because he is the one who made the request and I would like to thank him and I will visit again. Thank you all ‫

Omistajan vastaus

19. elokuuta 2022

Thanks a lot for your kind response. We are so happy that you enjoyed your stay, our service and the hotel. Thanks for taking your time to give us feedback here on Tripadvisor. Welcome back to Norefjell Ski & Spa

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