Quality Hotel™ Grand Royal

Very helpful and welcoming staff at the check in. Efficient and a pleasant experience. The one thing letting this hotel down is the beds. Worn out, and softer than butter makes no good night sleep. I am 180cm and 85 kg and had the worst night due to a bed that should have been changed many years ago. Parking is available in the shopping centre across the street, and was ok. Breakfast as most hotels in Norway.

God help them if there is ever a fire in this hotel, they have zero controll or rutines. I arrived late in the evening and spend some time searching for parking. When I then got to the hotel I was given a dirry room. When I came down the receptionist assured me they had plenty for clean available rooms, he just coud't find them in his system. I asked him if he could check the rooms manually but he said he could wake some one up if the checked to wrong room. The final solution to my booking was that he asked me to find another hotel at 23.55 in the evening! He wasted over an houer of my time. I'm still waiting for them to release the authorized money from my card.

The rooms were in great need of renovation. The floors had wall to wall carpets and the air quality was bad. No ventillation and a lot of noise from traffic outside. The shower was small. The beds were ok and the breakfast was good.

This is probably the worst hotel room in Norway! Old, dirty with smelly brown carpets. Could barely sleep and had to borrow a fan. The hotel is renovating and should be closed until finished. Paid a normal Norwegian hotel price, which is an absolutely rip off! STAY AWAY!!!

Breakfast served on plates due to rules because of "korona- pandemi" Normally this hotel has a mouthwatering bufe !! Some rooms need to be refurbished, and work in progress on workdays. In "superior" rooms there should be something in the minibar,- not necessary alcoholic drinks, -but a little bit more than "chilled air"