Quality Hotel™ Grand Royal

Gorgeous newly renovated room on the 6th floor with views of ski slopes! Receptionist wasn’t so pleasant on check in! Also wasn’t up to speed on local restaurants, we ate at the fish market was outstanding- despite the receptionist telling us it was closed.

I think this hotel is in good location. I can park my car at night but only until before 9 am morning for free at the street nearby at the right side road of the hotel. The room and corridors of the room I stay bit old already. I hole the renovation later will be carried out. Breakfast overall was okay.

A central hotel with very friendly staff. They have an excellent roof top bar which has great views of the area and the ski lifts. We were lucky to have a room in the renovated section which was clean and comfortable with a good bathroom. I would suggest asking for one of these rooms. The breakfast was good with plenty of options and the Buffett dinner was enjoyable.

We stayed in a room that was not yet renovated, and it was shabby, without proper lightning, without a/c, hot and really seen its best days. At night it got really stuffy with three persons and you couln't keep the windows open for all the trafic noise outside. We had booked a room for three and they gave us a room with two beds. Of course they gave us the third bed later. Service at the reception was friendly and they had extra umbrellas to lend when going out. Apparently the restaurant at the hotel is very good, and there is an entrance to the Link-restaurant with a view. I liked the breakfast: it had quite wide assortment with warm and cold dishes, drinks and fruit. The hotel is "cash-free" so credit cards are widely accepted. Parking is recommend at the slot of the mall next door. We had our car there over night and it was an annoyance since the charging of the parking didn't work so it took us extra time to sort it out. You pay the parking at the slot, not to the hotel.

We stayed one night in a superior double room which cost NOK 1748. The good points were: the room was of a good size, much larger than a typical Norwegian double. It had a good desk and the beds were good and reasonably firm and comfortable. Pillows OK. Good blackout curtains, so sleep was continuous. The hotel is well located just as you drive into Narvik, handy to Info centre, War Museum, railway station, shops etc. Nice lobby. Free wifi was OK. Casual/pub restaurant was very good ambience and food and drink. Parking fairly close at shopping centre (125NOK for a day) but have to navigate many levels of carpark to get out. Not entirely easy parking, but not a dealbreaker. But, overall, this hotel was tired and dirty, and we were glad to leave. As for cleanliness, the whole hotel (lobby and room) was grubby and had not been properly cleaned. Our room had a significant film of dust everywhere and, when I bent under the desk to insert a power plug (the 2 convenient ones above the desk not being operational), I encountered drifts of dust and dirt. External window so dirty, hard to see out of. The bathroom was very low quality: tap was broken, everything rudimentary, shower doors dysfunctional. Grouting all cracked. Unhygenic. Upon arriving at the room it was as hot as an oven. Couldn’t open 1 window more than a crack, other window locked. Got staff up and, after some fairly strong insistence, he unlocked a window so we could breathe. Gave us a (feeble) fan. Loud road noise- right on main road. Room décor and equipment old and tired. Many power points didn’t work. There may be better rooms, but, having paid extra for a “superior” room, we were pretty appalled. Check in staff fairly offhand. Breakfast lacklustre. And (by now feeling negative), I was not impressed to encounter a dirty breakfast bowl at the checkout counter- the staff member had just had her breakfast at her post and left it right by the payment machine. Offhand checkout too. Surely there must be better value in Narvik?